Summary of the Narrative and Content Lead job at Percepta

Who We Are

Percepta’s mission is to transform critical institutions with applied AI. We care that industries that power the world (e.g. healthcare, manufacturing, energy) benefit from frontier technology.

To make that happen, we embed with industry-leading customers to drive AI transformation. We bring together:

• Forward-deployed expertise in engineering, product, and research

• Mosaic, our in-house toolkit for rapidly deploying agentic workflows

• Strategic partnerships with Anthropic, McKinsey, AWS, companies within the General Catalyst portfolio, and more

Our team is a quickly growing group of Applied AI Engineers, Embedded Product Managers and Researchers motivated by diffusing the promise of AI into improvements we can feel in our day to day lives.

Percepta is a direct partnership with General Catalyst, a global transformation and investment company.

Check out our CEO’s blog post to learn more about our mission here: Redefining Legacy.

What you'll do

• Shape the language of the mission and product. Language drives alignment. You'll help refine how we talk about what we're building: developing naming systems, sharpening product architecture language, and driving coherence in ways that live and evolve rather than sit in a static document. Language drives internal alignment.

• Craft external narrative collateral: CEO vision pieces, conference narratives and pitches, the long-form pieces that set our position in the market.

• Establish and amplify our brand. Our brand is nascent: you will help define it and determine the right media for expression. This might range from crafting landing pages, writing website copy, pitch decks, case studies, and social copy. You can find examples at percepta.ai.

• Make technical concepts accessible. You’ll sit with the research and engineering teams, understand the substance well enough to interrogate it, and translate it with precision for different audiences.

What we’re looking for

If you don’t have experience in all of these areas, we encourage you to apply anyway. We’re looking for smart, curious people and believe in adapting the role to your strengths.

Requirements

• Excellent writing and editorial craft. You make technical complexity accessible through language. You can ghostwrite a founder essay, craft landing pages, and structure a 16-slide deck, and they all sound like one company or the voice of whomever you’re speaking as.

• Investigative instinct. You don't wait to be briefed. When something is unclear — a product decision, a customer's actual problem, a technical concept you haven't encountered — you ask the question underneath the question. You're comfortable not knowing, but uncomfortable staying there.

• Technical proficiency. Our product is technically complex. You don't need to train a model, but you need enough depth to engage with the work seriously — and an appetite to keep learning as it evolves. Experience in a nontechnical role at an AI company is the preferred bar.

• Positioning instinct. You can take a complex, technical offering and find the frame and the words that make it land for a specific reader. You think about category and message architecture, not just clean prose.

• Stakeholder management and synthesis abilities. Experience working effectively with senior stakeholders and the judgment to provide strategic messaging counsel, including when to respectfully challenge existing approaches.

• Self-direction. This is a near-solo function at an early-stage company. There's no playbook and no manager handing you briefs. You set the bar and hold it.

Nice to have

• Design eye. You have an eye for design and you’ve spent time on brand design or product design teams. You understand aesthetics and have enough visual design sense to be able to critique something when you see it.

• Systems and architecture sense. You think in structure and sequence, not just sentences — you can see the shape of a product or a deck and name its parts well. For many people this comes from product or design work close to technical teams; that's often where both the positioning instinct and the fast technical uptake come from.

Who you are

We’re looking for a minimum of 4-6+ years of experience from someone who’s come from one of these paths:

• A lead content designer who's worked on technical, complex products — not just string work or simple flows, but naming features, shaping product architecture, and embedding across engineering and product teams

• A product marketer with genuine writing chops and real comfort in technical material

• An early or founding narrative/content hire at another tech company

• A content strategist with experience translating technical products into compelling, distinctive brands

A portfolio that shows how you've shaped product narratives and positioning matters more than credentials. We want to see how you think.

We’re working against an incredibly ambitious mission. It won’t be easy, but it will likely be the most fulfilling work of your career. If this excites you, let's chat, even if you don't meet all of the qualifications above.

Our Values

Dream bigger: We have the unique privilege of taking on the most ambitious problems and we should chase them with optimism, responsibility, and genuine belief that we can make it happen. We have to embrace the hard things when no one else will.

Heart in the game: What we're doing matters and we have to give a shit. Internally, that means fixing badness when you find it. Externally, it means honoring the trust our customers place in us with their most important problems. This isn’t a 9-5, nor is it a job we’re ever going to monitor your hours. We promise to put work in front of you that matters and in return, we ask you to promise to care.

Win for the customer: Everyone is an engineer and the job of an engineer is to deliver outcomes, not outputs. Everything we do—the products we build, the partnerships we launch, the strategy we set—exists to make our customers successful. Delivery is the strategy.

Make the call: Organizations are only as strong as the pace at which they make decisions. Everyone at Percepta should feel empowered to commit and shape the ambiguity in front of them. But "make the call" cuts both ways: make the decision and make the phone call. High-agency decision-making only works with high-bandwidth communication and we commit to never operate in silos.

Intensity with kindness: We believe in excellence in execution, candor in feedback, ruthlessness in prioritization, and survivalist urgency. We also believe you don't need to be an asshole to deliver on any of this. The trust built through shared kindness and vulnerability is what makes the intensity sustainable.