📣 Role Summary

We're hiring a Content Marketing Coordinator to own our content engine end-to-end, from managing and organizing content that lives on our website to building the systems to capture company and customer brand content. This role owns our social media presence, building the content calendar, and executing branded content across channels. You will partner with performance marketing on an always-on paid content engine and the greater marketing team on execution. You'll be collaborating on projects across the team, so energy, adaptability, and a strong creative point of view matter more than a specific background. If you're curious about AI, hungry to learn, and have a clear opinion on what makes content great, we want to hear from you.

⚡ What you'll do

• Manage and organize content on our website, building systems so nothing gets lost.

• Build and run the social media content calendar, from planning through execution.

• Kick off and maintain a content collection system to consistently capture company and customer brand content.

• Partner with the marketing team and cross-team collaboration to drive forward content execution and engagement.

• Use AI tools to move faster and raise the quality and consistency of our content.

• Jump into ad hoc projects across the marketing team as priorities shift.

🎯 What we're looking for

• A strong, well-formed creative opinion about content. You can point to campaigns you love and explain why in-depth.

• A natural organizer who thrives on keeping calendars, assets, and workflows in order.

• Curious about and comfortable using AI tools in your day-to-day work.

• Adaptable and energized by new projects across a fast-moving team.

• Low ego, hungry to learn, and genuinely excited to build and grow.

• Comfortable on camera and in front of customers.

• Energized to work onsite in Williamsburg.

• Comfortable with AI tools to drive efficiency. Bonus points for experience with Notion, Asana, Canva, or CapCut.

Nice to have

• A portfolio of work you're proud of.

• Experience with social media management or content calendar tools.

• Solid, articulate copywriting skills.

• An internship, full-time experience, or a strong personal online presence/project.

🤗 Who you are

• A creative with a genuine point of view on what makes content resonate.

• Naturally organized, and energized by building systems that keep content consistent and easy to find.

• Adaptable and low-ego, happy to be pulled into whatever the team needs that week.

• Curious and hands-on with AI tools, always looking for ways to work smarter.

• Comfortable being on camera and building relationships with customers.

• Hungry to learn and excited about the opportunity to grow with a fast-moving startup.

📅 Hiring Process

• Recruiter Screen

• Hiring Manager Screen

• Onsite

• Cofounder Screen

🙌 What we offer

• $70k-80k salary + equity package

• Full Medical, Dental, and Vision Health Coverage

• Computer and workspace enhancements

• Monthly stipend for mental and physical health

• 401(k) plan (non-matching)

• Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year

• Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros

🤝 Our Values

• No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.

• Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn't go as planned.

• One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.

• Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.

• Be an Owner: We take responsibility for outcomes, act in the company's best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.

• Boom!: We take time to celebrate each other's achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a "Boom!"

🏠 About Topline Pro

We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.

We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.

We believe "great candidates" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.