Summary of the Coordinator Digital Operations, Corporate Communications job at NBCUniversal

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The Corporate Communications Coordinator will be an integral member of the Corporate Communications team, supporting day-to-day operations through media monitoring, content management, administrative coordination, and communications support. This role is ideal for a highly organized, detail-oriented professional with strong writing skills, a passion for media and communications, and the ability to manage multiple priorities in a fast-paced environment. 

Key Responsibilities: 

Media Monitoring and Industry Intelligence 

• Compile and distribute daily NBCUniversal and industry news roundups, including Top Stories, media coverage, and relevant industry developments. 
• Monitor traditional, digital, and social media for emerging conversations, trends, competitive activity, reputational risks, stakeholder sentiment, and engagement opportunities, flagging relevant developments to the Corporate Communications team. 
• Prepare recurring social listening summaries and support Sprout Social monitoring and reporting, media clip distribution, and daily communications updates. 
• Conduct ad hoc research to support communications strategies, executive briefings, special projects, and AI agents. 

Digital, Creative and Project Support 

• Manage Airtable workflows, project timelines, editorial calendars, and planning tools, coordinating approvals, stakeholder reviews, publishing schedules, key dates, and milestones across Corporate Communications. 
• Coordinate photography, creative assets, and visual requests for the corporate website, newsroom, social media, executive communications, earnings, leadership announcements, events, and other enterprise initiatives. 
• Maintain digital asset libraries, ensuring photos, videos, logos, graphics, and other creative assets are organized, current, and accessible. 
• Support publishing and quality assurance across corporate websites and social media channels, including formatting, tagging, image optimization, and link testing. 

Administrative and Team Support 

• Draft meeting agendas and coordinate materials, face sheets, executive briefings, meeting logistics, team events, and other office needs. 
• Provide administrative and operational support for communications initiatives, interns, cross-functional projects, and other responsibilities as assigned. 

Qualifications

Basic Requirements: 

• 1+ years of experience in digital, social media, communications, marketing, or a related field. 
• Experience monitoring social media platforms, digital trends, and online conversations. 
• Solid written and verbal communication skills. 
• Proficiency with social listening and analytics tools. 
• Ability to manage multiple projects and deadlines in a fast-paced environment. 

Desired Characteristics: 

• Prior experience supporting executives within entertainment, media, or communications. 
• Demonstrated ability to monitor, identify, and analyze emerging social media trends, digital conversations, and cultural moments in a fast-paced environment. 
• Exceptional attention to detail with strong organizational and time management skills, including the ability to manage multiple projects and deadlines simultaneously. 
• Flexible, adaptable, and composed under pressure, with the ability to respond quickly to evolving situations and shifting priorities. 
• Proven analytical and communication skills, with the ability to translate social insights into clear, actionable recommendations. 
• Experience using social listening, analytics, and trend-tracking tools to inform reporting and strategic decision-making. 

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. 

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000 - $60,000. 

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.