Summary of the Senior Event Producer, Experiential Events job at Convene Hospitality Group

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Senior Event Producer | The Aperture, NYC

About Our Venue, The Aperture:

The Aperture is Convene Hospitality Group’s newest immersive experiential event destination opening in Spring 2027 in the heart of New York’s Flatiron district. Spanning 26,000 square feet across two floors, The Aperture is a dynamic canvas designed for New York’s most immersive moments from brand activations and fashion shows to product launches, live performances, multi-sensory conferences, and celebrations for up to 1,000 guests. The space features a 165-foot digital canvas with 270-degree projection mapping, allowing each event to be transformed through technology, creativity, and thoughtful design. As we bring The Aperture to life, we’re building an opening team of hospitality-minded, creative, and collaborative talent who are excited to help shape a new venue from the ground up and deliver high-touch, personalized experiences for every client and guest.

Learn more about our space at: https://www.theaperturenyc.com

About the Role:
As The Aperture prepares to open its doors, the Senior Event Producer will play a key role in laying the groundwork for how the venue operates and establishing the standard for the events it’s set to host. With the venue’s immersive technology at your disposal, you’ll have the tools to create experiences that simply aren’t possible in a traditional space, and the opportunity to define what an event at The Aperture can be. You’ll be the primary partner for clients planning large-scale, high-profile events, from brand activations and fashion shows to product launches and live performances, guiding each program from initial concept through flawless execution.

You’ll lead the full planning and logistics lifecycle, serving as a strategic advisor to clients while bringing together internal teams and external vendors to deliver an elevated experience for every client and guest. The ideal candidate thrives on creative problem-solving, builds strong cross-functional relationships, and enjoys mentoring others to consistently deliver exceptional results. This is a rare opportunity to help launch one of New York’s most innovative event spaces and build its event program from the ground up.

What You'll Do:

• Partner with Sales to support the contracting and client onboarding process - from site surveys through contract execution and hand-off into event planning.
• Host client kick-off calls, discovery meetings, and pre-production milestones to align on objectives and requirements.
• Lead discovery and planning sessions, developing timelines, run-of-show documents, and converting client documentation into venue-standard files.

• Provide strategic and consultative guidance to clients, aligning event design with business objectives and venue capabilities.
• Maximize revenue opportunities by identifying appropriate upsells and integrating strategic partners as needed.
• Lead, coach, and develop future Event Coordinator and Event Producer - setting priorities, allocating resources, and ensuring consistent execution standards.
• Serve as a point of escalation and mentorship for your team, modeling premium service standards and problem-solving under pressure.
• Help create SOPs for events (from load-in to strike) with stakeholders to ensure successful product launch and implementation, adjusting as needed once live.

• Guide clients through all stages of the NYC permit process - from preparing and filing applications to ensuring successful execution.
• Coordinate with Convene’s preferred catering partner (or client-selected caterer) to finalize inventory needs and service timing.
• Oversee vendor management and logistics, including coordinating load-in/load-out schedules, access requirements, and integration with venue operations.

• Oversee event design and logistics - including floorplans/diagrams, guest flow, branding, and signage - ensuring compliance with venue standards, health & safety requirements, and brand guidelines.
• Host and guide client walkthroughs to review spaces, logistics, and plans prior to the event.
• Serve as the primary liaison between the client and Convene’s internal teams as well as external partners.

• Develop and maintain accurate event data in the CRM system, serving as the source of truth for program details, financials, and communications.
• Surface and escalate key information to internal teams and external partners to ensure alignment.
• Provide clear, transparent financial management—quoting, change orders, vendor costs, monitoring budgets/spend, and reconciliation—while proactively communicating additional charges to ensure final billing is accurate.
• Lead onsite execution, acting as the client’s advocate and Convene’s representative to ensure all elements are delivered on time, on budget, and at premium quality.
• Direct and support on-site Event Coordinators to deliver seamless client experiences day-of.
• Conduct post-event debriefs with both clients and internal teams, managing follow-up deliverables and capturing lessons learned for continuous improvement.

What We Look For:

• 6–8+ years in event planning/production with significant exposure to large-scale experiential, social, and corporate events.
• Proven success as a client-facing lead with strong relationship management skills; demonstrated ability to anticipate client needs, offer proactive solutions, and drive achievement of KPIs.
• Experience managing and developing event staff (Event Coordinators, Event Producers, or equivalent), setting priorities, allocating resources, providing feedback, and fostering a collaborative, high-performance culture.
• Prior experience managing programs involving multiple vendors and cross-functional teams, supported by an established network of trusted event vendors and partners.
• Proven ability to manage relationships with outside catering partners to ensure seamless service and guest experience.
• Baseline understanding of event AV production (power, rigging, lighting, sound) and familiarity with AV/production workflows; able to collaborate effectively with technical teams and interpret CAD/technical diagrams (hands-on operation not required).
• Experience with CRM/event systems (Salesforce) and diagramming tools (Social Tables, AllSeated; CAD a plus).
• Strong business sense, financial literacy, and ability to manage complex budgets.
• Exceptional communication skills - verbal, written, and presentation; able to distill and share program details across stakeholders with clarity and precision.
• Ability to stay adaptable, problem-solve under pressure, and maintain a professional presence in high-stakes environments.

Compensation:

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Base Salary: Salary Min: $100,000 Salary Max: $105,000

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
• Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

#LI-LC1