Community Manager Jobs

Key responsibilities

• Monitor and respond to comments, messages, and mentions across social platforms and community forums
• Create and schedule community-focused content including posts, prompts, and conversation starters
• Identify, engage, and nurture community advocates and brand ambassadors
• Moderate community spaces to enforce guidelines and maintain a positive environment
• Track and report on engagement metrics, community growth, and sentiment
• Relay community feedback and insights to product, marketing, and customer service teams

Skills & tools

• Social media management (Instagram, TikTok, Facebook, LinkedIn, X/Twitter)
• Community platforms (Discord, Reddit, Slack, Circle)
• Social listening and monitoring tools (Sprout Social, Hootsuite, Brandwatch)
• Copywriting and brand voice
• Content scheduling and publishing
• Community moderation
• Analytics and reporting
• Stakeholder communication and cross-functional collaboration

Education & background

Bachelor's degree in communications, marketing, or a related field, though portfolio and demonstrated community-building experience are often equally weighted

Career path

Can progress to Senior Community Manager, Head of Community, or Social Media Manager, or specialize into community strategy, developer relations, or brand partnerships