Summary of the Senior Content Strategist job at Clarity Innovations

Position Summary

We’re building a secure, scalable web and mobile application for the United States Space Force (USSF), and content is central to its success. We’re seeking a Mid-Level Content Strategist to help translate and execute content strategy across this platform. This role will shape how content is structured, governed, and delivered to diverse user groups — from USSF personnel to broader Department of Defense audiences.

You’ll collaborate across teams—design, product, development, and communications—and guide a distributed group of content contributors to ensure that all content is effective, consistent, accessible, and aligned with mission needs.

Key Responsibilities

• Platform Oversight: Monitor and maintain content within the CMS (Directus), ensuring contributors follow established workflows, templates, and governance standards.
• Contributor Support and Training: Act as a primary point of contact for distributed content authors, providing guidance, answering questions, and helping troubleshoot issues related to submissions, formatting, and workflow requirements.
• Workflow and Process Management: Ensure contributors understand and adhere to publishing processes, including proper tagging, approvals, and content staging before release.
• Collaborate with Senior Strategist: Work with the senior content strategist to implement content strategy decisions, gather contributor feedback, and escalate issues that require leadership input.
• Audit & Optimize: Conduct periodic reviews of published content to verify structure, accessibility, and alignment with platform expectations.
• Cross-Functional Collaboration: Partner with developers, UX designers, and product managers to resolve technical issues, improve CMS experience, and support platform enhancements.

Required Qualifications

• 6+ years of experience in content strategy, UX writing, or content design for digital platforms
• Eligible to obtain DoD 8140-compliant Intermediate Certification
• Strong background in working with CMS tools—preferably headless platforms like Directus, Contentful, or Strapi
• Experience in maintaining and enforcing editorial standards, content models, and governance frameworks
• Exceptional writing and editing skills with a focus on clarity, tone, and accessibility
• Proven ability to collaborate with cross-functional product teams in Agile environments
• Familiarity with Section 508 accessibility standards and user-centered content practices
• Excellent facilitation, communication, and stakeholder engagement skills

Preferred Qualifications

• 8140-compliant Intermediate Certification: Security+ or BS in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution
• Experience working with public affairs and legal teams within the DoD
• Experience supporting federal or DoD digital services or working within a regulated or secure environment
• Understanding of structured content design and content API delivery
• Familiarity with plain language, information architecture, and UX principles
• Exposure to security clearance processes or prior work with classified content workflows
• Experience working in or with the USSF

Salary Range: $89,000 - $219,000