Summary of the Social Media Lead job at Endava

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
 
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
 
From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

The Endava Brand and Communications team is seeking a strategic and creative Social Media Lead to lead our social media team. This role is responsible for developing and executing a comprehensive social media strategy that aligns with Endava’s overall business goals, enhancing brand presence, engagement, growth, and loyalty across all platforms. The successful candidate will oversee a team of social media managers – both organic and paid, and across different audience types – managing a busy calendar, driving innovative campaigns and leveraging data-driven insights to optimise content. A strong background in social media strategy is essential, with a proven ability to drive organic traffic, increase brand awareness, and foster community engagement. Additionally, you will collaborate with global stakeholders to ensure strategic alignment.

• Be part of our global brand and storytelling team 
• Develop and implement a comprehensive social media strategy that aligns with Endava’s overall business objectives.
• Identify opportunities for growth and engagement across social media platforms, including opportunities to leverage social media to improve search engine rankings and drive organic traffic to Endava’s website.
• Lead the social media team in the creation of a consistent and cohesive brand voice across all platforms.
• Oversee the development of a content calendar aligned with the overarching Brand and Marketing calendar, that includes engaging, high-quality content tailored to Endava’s audience and SEO-optimised social media posts, blogs, and multimedia content designed to rank highly in search results.
• Oversee the team's planning and execution of social media campaigns.
• Serve as the subject matter expert for all things social media.
• Track, analyse, and report on social media performance metrics, providing actionable insights to improve strategy. Monitor and adjust strategies based on algorithm changes, SEO best practices, and audience insights.
• Regularly present findings and recommendations to senior leadership, emphasising how social media efforts contribute to overall marketing goals.
• Lead, mentor, and develop a team of social media managers
• Develop and implement crisis communication plans and work closely with the Director of Brand to manage reputation and mitigate any negative impacts on Endava’s online presence.
• Set up frameworks to improve collaboration with relevant teams and stakeholders, share best practices and improve the performance of social media globally.

Qualifications

Bachelor’s degree in Communications, Marketing, or equivalent experience 

• Solid previous experience is required, along with bags of enthusiasm to work with a  great team, hone your skills and develop in a growing technology company  

This job is for you if you are obsessed with all things social media and if you have… 

• Outstanding communication, writing and interpersonal skills 
• Creativity and pride in your projects
• Ability to work independently, and as part of a team, manage competing priorities of multiple stakeholders in a complex environment
• Ability to pivot and meet tight deadlines 
• High attention to detail, commitment to maintaining and enforcing high standards 
• Proven experience in a senior organic social media role
• Strong background in developing and executing social media strategies
• Demonstrated ability to lead, mentor, and develop a high-performing social media team
• Proficient in using marketing analytics tools to measure social media performance
• Deep understanding of social media platforms (Facebook, X, Instagram, LinkedIn, YouTube) and their respective best practices
• Creative mindset with a passion for innovative marketing approaches
• Strong analytical skills with a passion for data-driven marketing decisions
• Global company mindset – thinking beyond the time zone!

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;   
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.