Summary of the Associate, Social Media Lead job at Galaxy

Who You Are:

Galaxy Digital Inc. (Nasdaq: GLXY) is seeking a Social Media Lead to manage and advance its social media presence across corporate, business, and executive channels. Reporting to the Head of Investor Relations and working closely with Marketing & Communications, this individual will drive day-to-day execution of Galaxy’s corporate social media strategy, contribute to editorial planning and publishing, and help strengthen the firm’s presence across key platforms. The role will reinforce Galaxy’s corporate narrative, bring its businesses and perspectives to life, and support communications with investors, clients, employees, and broader audiences. The role will also support firmwide internal communications by building, maintaining, and disseminating information through Galaxy’s intranet, helping employees stay informed and connected to the firm’s priorities.

Especially important is that X is home to an active community of retail shareholders and clients, whose conversations are followed by a broad range of market participants, including institutional investors. This role will help Galaxy maintain a credible, informed, and consistent presence on the platform while supporting the firm’s broader communications priorities.

We are looking for a digitally fluent, exceptional writer with strong business instincts and a track record of delivering high-quality work in a fast-moving, high-expectation environment. The ideal candidate combines strategic judgment with hands-on execution, can translate complex topics into accessible content, and takes ownership of the details, workflows, and relationships required to execute consistently well.

What You’ll Do:

• Drive execution of Galaxy’s corporate social media strategy across corporate, business, and executive channels, with particular emphasis on X and LinkedIn, in close partnership with Investor Relations and Marketing & Communications.
• Support editorial planning and the coordinated corporate social media calendar, and manage publishing, monitoring, approval workflows, and day-to-day operations across Galaxy’s corporate social media channels, coordinating with relevant business teams and Marketing & Communications.
• Contribute to the development of clear, timely, platform-native content on Galaxy’s businesses, strategic priorities, market insights, research, corporate news, events, and people, including drafting, editing, and coordinating contributions from relevant teams.
• Monitor relevant conversations, audience sentiment, and emerging themes across social platforms, and identify opportunities to provide useful context, clarify the firm’s positioning, and support timely, thoughtful communications.
• Identify and promptly escalate shareholder-related, reputational, and other sensitive social media issues to Investor Relations and Marketing & Communications, as appropriate.
• Partner with Investor Relations on shareholder-facing messaging, earnings-related social content, key milestones, and consistent articulation of Galaxy’s investment thesis, while coordinating closely with Marketing & Communications on the broader brand and editorial strategy.
• Work with business leaders and subject matter experts to translate developments across digital assets, trading, asset management, digital infrastructure, and AI data centers into engaging, understandable communications.
• Support executive social media strategy and execution in partnership with Investor Relations and Marketing & Communications, including editorial planning, drafting, editing, publishing coordination, approvals, and identifying timely opportunities for engagement.
• Coordinate content review and approval with Investor Relations, Legal & Compliance, and relevant business stakeholders, ensuring required approvals and applicable regulatory and internal policy requirements are met before publication. Investor Relations retains final editorial approval for corporate social content, subject to established delegation and applicable Legal & Compliance requirements.
• Partner with internal and external creative teams on high-quality graphics, video, and multimedia content; provide clear editorial and creative direction.
• Plan and optimize organic and paid social initiatives, monitor performance and audience insights, and turn analytics into actionable recommendations.
• Build and maintain the firmwide intranet as a central hub for internal news, business updates, resources, and announcements; coordinate with stakeholders to keep information accurate, current, accessible, and effectively distributed to employees.
• Strengthen governance, reporting, and workflows to ensure consistent brand voice, responsive execution, and high standards across channels and teams.
• Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
• Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.

What We’re Looking For:

• 5+ years of experience in social media, digital communications, corporate communications, or related roles, preferably within investment banking, alternative asset management, financial services, technology, digital assets, or another fast-paced, high-performance organization; public company experience preferred.
• Proven ownership of brand or executive social channels, with strong knowledge of X and LinkedIn and an understanding of how audiences and content expectations differ across platforms.
• Exceptional writing and editing skills, editorial judgment, and ability to simplify complex business and market topics without sacrificing accuracy.
• Strong interest in financial markets, investing, technology, digital assets, and AI and data center infrastructure; prior digital asset experience is a plus, not a requirement.
• Understanding of diverse social media audiences, including retail shareholders, clients, and other external stakeholders, and the ability to tailor communications appropriately.
• Excellent organization, attention to detail, discretion, and ability to manage multiple priorities and tight deadlines while collaborating effectively with colleagues.
• Ability to earn the confidence of senior executives and collaborate effectively with Investor Relations, Marketing & Communications, business teams, Legal, and Compliance.
• Analytical and solutions-oriented, with experience using social metrics and audience insights to improve effectiveness.
• Experience managing intranet content, internal communications channels, or content management systems is a plus.
• Experience working with creative partners; familiarity with paid social, analytics platforms, and AI-enabled marketing tools preferred.

What We Offer:

• Competitive base salary and discretionary bonus
• Hybrid/Flexible Working Arrangements
• Flexible Time Off (paid)
• 3% 401(k) company contribution
• Company-paid health and protective benefits for employees, partners, and other dependents
• Generous paid Parental Leave
• Competitive family planning benefits for US employees
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues
• Free daily snacks and weekly breakfasts/lunches
• Employee Resource Groups
• Free coaching and counseling sessions through Headspace

Apply now and join us as we grow the economy that runs on code.